Virtual Contact Centre Limited
Field of Interest
- Social inclusion and justice
Target Population
- People experiencing socio-economic disadvantage or vulnerability
- Seniors (65+)
Virtual Contact Centre Limited (VirtualCC) is a Certified Social Enterprise and Registered Charity committed to overcoming ageism in employment. We provide flexible, meaningful work-from-home roles exclusively for Australians aged 50+ living in regional and rural communities, enabling them to deliver high-quality, professional contact centre services.
By combining cloud-based technology with comprehensive training, VirtualCC equips mature-aged Australians to re-enter the workforce, rebuild confidence, and actively contribute to their local economies and communities.
Recognised for our impact with both the AMP Foundation Spark Award (2023) and Ignite Award (2024), we are proud to be the only outsourced contact centre certified by Social Traders. We partner with clients who value social procurement and the unique lived experience our mature team brings to every engagement.
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