Virtual Contact Centre Limited Virtual Contact Centre Limited

Australia > National / Multi-state > Metro and Regional

Field of Interest

  • Social inclusion and justice

Target Population

  • People experiencing socio-economic disadvantage or vulnerability
  • Seniors (65+)

Organisation Summary

Virtual Contact Centre Limited (VirtualCC) is a Certified Social Enterprise and Registered Charity committed to overcoming ageism in employment. We provide flexible, meaningful work-from-home roles exclusively for Australians aged 50+ living in regional and rural communities, enabling them to deliver high-quality, professional contact centre services.

By combining cloud-based technology with comprehensive training, VirtualCC equips mature-aged Australians to re-enter the workforce, rebuild confidence, and actively contribute to their local economies and communities.

Recognised for our impact with both the AMP Foundation Spark Award (2023) and Ignite Award (2024), we are proud to be the only outsourced contact centre certified by Social Traders. We partner with clients who value social procurement and the unique lived experience our mature team brings to every engagement.

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Contact Us
Level 6, 126 Wellington Parade, East Melbourne VIC 3002

We acknowledge Aboriginal and Torres Strait Islander peoples as the first inhabitants and Traditional Custodians of the lands on which we live, learn and work. We pay our respects to Elders past and present.

Australian Communities Foundation is a proudly inclusive organisation and an ally of LGBTQIA+ communities and the movement toward equality.