MateLine

Vision
Friends for Good: People free from loneliness.
Mission
Friends for Good raises awareness of loneliness as a significant issue in the community and addresses gaps in services to foster a greater sense of connection and wellbeing for individuals and communities.
Friends for Good is an Australian loneliness pioneer being the first organisation to focus solely on addressing loneliness and social isolation. We have a large pool of trained volunteers and many experts and probono partners who assist us to develop and implement project ideas and initiatives. FFG provides services, including FriendLine, a telephone support line to offer friendship to people experiencing loneliness, MateLine for veterans and ArabicLine for Arabic speakers. 98% of people using these services are feeling less lonely after regularly speaking with one of our trained volunteers. FFG provides an on-line chat service for people who would rather use this medium, it is targeted to young people. We have opportunities for in person engagement through walking groups and community events, including intergenerational activities. Through the establishment of a research foundation we work with leading universities, as well as other not-for-profit organisations, to conduct research that is informed by the people at the grassroots experiencing loneliness. We also provide education and training, including hosting symposiums and conferences where we work to break down the stigma surrounding loneliness.